SWEDISH SPEAKING IT SERVICE DESK SPECIALIST

Manpower client EVRY is one of the Nordic region's largest tech and consulting companies. By expanding the team in Riga, Latvia we are looking for a dedicated and helpful

Placering: 
Rīga, Stockholm
Bransch: 
IT, data
Antal tjänster: 
1

SWEDISH SPEAKING IT SERVICE DESK SPECIALIST

Responsibilities:

  • Solve customer inquiries using various communication tools (telephone, e-mail, Skype, ticketing system)
  • Troubleshoot problems and offer solutions (using internal knowledge base)
  • Ensure high level customer satisfaction and other performance metrics according to company's quality standards
  • Interact daily with clients, team members and IT technicians

Requirements:

  • Fluent Swedish and English (at least B2 level)
  • Solid computer skills and interest in IT field
  • Analytical and problem-solving skills
  • Fast learner and curious personality with multitasking skills
  • Team player with excellent communication skills

We offer:

  • Scandinavian work environment and values that treat EVRYone with respect and dignity
  • Competitive remuneration, solid benefits package and great working conditions (performance bonus, fully covered health insurance, monthly sports compensation, various social activities, etc.)
  • Relocation support

Please apply through this link:

https://www.directch.com/Swedishspeakingitservicedeskspecialist